1. Information We Collect
We, Fingertipps Technologies Ltd., collect information to provide a seamless and secure experience, helping your business thrive.
- Personal Information: When you sign up, create a store, or process transactions, we collect your name, email address, phone number, billing details, and business information.
- Customer Data: If you collect data from your customers (e.g., names, addresses, payment details) through your Fingertipps store, we process this on your behalf but do not store full payment information.
- Usage Data: We collect data on how you use our platform, including IP addresses, device details, browsing activity, and performance metrics to enhance our services.
- Cookies and Tracking: We use cookies to enhance functionality, analyse traffic, and personalise your experience (e.g., dashboard analytics). You can manage cookie preferences via your browser settings.
2. How We Use Your Information
We use your data to empower your business with easy store management and growth tools.
- Service Delivery: To set up and operate your online store, manage inventory, process payments, and provide analytics.
- Business Insights: To deliver real-time metrics on sales and traffic, helping you optimise strategies and boost revenue.
- Communication: To send account updates, respond to inquiries, and share marketing emails (you can opt out anytime).
- Improvement: To analyse usage patterns and enhance platform features, ensuring a faster, more reliable experience.
3. How We Share Your Information
We only share your data when necessary to deliver our services or comply with legal obligations.
- Third-Party Providers: We work with trusted partners (e.g., payment gateways like Paystack and Flutterwave) to process transactions securely. These providers follow strict security standards, such as PCI DSS compliance.
- Legal Requirements: We may disclose data if required by law or to protect our rights, safety, or property.
- Business Transfers: In case of a merger or acquisition, your data may be transferred to the new entity, with continued privacy protections.
We do not sell or rent your personal information to third parties for marketing purposes.
4. How We Protect Your Information
Your data's security is critical to us. We use industry-standard measures, including encryption and secure servers, to safeguard your information.
While we strive to protect your data, no system is 100% secure, and we encourage you to use strong passwords and secure networks.
5. Your Privacy Rights
You have control over your data. Depending on your jurisdiction (e.g., GDPR for EU residents, CCPA for California residents), you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request data portability or restrict processing.
To exercise these rights, contact us at support@fingertipps.com. We'll respond within 20 working days.
6. Children's Privacy
Fingertipps is not intended for individuals under the age of eighteen (18). We do not knowingly collect data from children.
If you are under the age of eighteen (18), do not use our services or submit any information to us.
7. Cookies and Tracking Technologies
We use cookies to improve your experience, such as remembering your preferences and tracking store performance.
You can disable cookies in your browser, but this may limit some platform features.
8. Data Retention
We retain your data only as long as necessary to provide our services or meet legal requirements.
If you close your account, we'll delete your personal information within 60 days, unless required to keep it for legal purposes.
9. International Data Transfers
Fingertipps operates globally, so your data may be processed in countries outside your jurisdiction.
We ensure these transfers comply with applicable data protection laws, using safeguards like standard contractual clauses.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
We'll notify you via email or a website notice. Check back regularly for the latest version.
11. Contact Us
For questions or concerns about this Privacy Policy, reach out to:
- Email: support@fingertipps.com
- Phone: +2347055361211
- Address: 14 Miracle Crescent, Phase 4, Nyanya, Abuja.
Thank you for trusting Fingertipps to power your business. Let's grow together!